What are the Support & Imprint settings?
With the help of the support & imprint settings, you can define where the support & imprint links in your events should point to.
These settings only apply to the stage area and not to backstage.
Further information on stage and backstage can be found here.
The support & imprint setting is used at the following points:
- When entering the event as part of the onboarding and technical check.
- In the help menu of the stage
- During the self-registration of participants
The support & imprint settings do not apply to e-mail notifications. Please adjust the notification templates separately.
Where can I find the Support & Imprint settings?
The support & imprint settings can be found in the backstage settings in the upper left corner.
In the navigation bar that opens, click on "Support & Imprint" to adjust them to your needs.
What settings can I adjust?
Adjust Support Portal link
Here you can now choose whether you want to store your "Custom Support portal" or use the "Default Support portal".
If you do not store an individual support portal, the default support portal will automatically be displayed to users. You can find it here.
If you want to store your custom support portal or that of your customer, click on "Custom Support portal" and insert the corresponding link.
In the Tenant settings, you can also select content pages already stored in the Content Manager under "Individual" by clicking on the folder icon.
Once the desired content page has been selected, it is displayed in the URL line. By clicking on the asset below the URL line, this can also be edited again.
Store imprint
You can choose whether you want to store your "individual imprint" or use the "standard imprint".
If you do not store an individual imprint, the standard imprint is automatically displayed to the users. You can find it here.
If you want to store your individual imprint or that of your customer, click on "Individual imprint" and insert the corresponding link.
In the Tenant settings, you can also select content pages already stored in the Content Manager under "Individual" by clicking on the folder symbol.
Once the desired content page has been selected, it is displayed in the URL line. By clicking on the asset below the URL line, this can also be edited again.
To finalise the imprint settings, click on "Confirm".